Welcome to the ThePixelStudio Help Center! Whether you're a buyer looking for assistance with your order, a seller managing your products, or someone who needs help navigating our platform, we’re here to help.
Please explore the topics below for quick answers to frequently asked questions. If you can’t find what you're looking for, don’t hesitate to reach out to us directly.
To create an account, click on the "Sign Up" button at the top of the homepage. Enter your details, including your email address, username, and password. Once registered, you can browse and purchase digital products.
To purchase a product, simply click on the product you’re interested in, then click the "Buy Now" button. Follow the checkout process by entering your payment details. Once your purchase is confirmed, you’ll be able to download the product immediately.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. During checkout, you will see all available options.
After completing your purchase, you’ll receive a confirmation email with a download link. You can also find the link in your account under the "My Purchases" section.
If you haven’t received your product within a few minutes of purchase, please check your email’s spam or junk folder. If you still can't find it, contact us at support@thepixelstudio.org.in for assistance.
If you're unsatisfied with your purchase, you may be eligible for a refund based on our Refund Policy. Please contact our support team with your order details, and we’ll assist you in resolving the issue.
After purchasing a product, you can leave a review on the product page. Just log in to your account, go to "My Purchases," find the product, and click “Leave a Review.”
Yes, we use encryption technology to protect your personal and payment information. Our platform is designed with security in mind to ensure that all transactions and data are safe.
Yes, ThePixelStudio.org.in is fully responsive, meaning you can access and use the platform on both desktop and mobile devices. You can purchase, download, and manage your products from any device with internet access.
If you need assistance, you can reach out to our customer support team at support@thepixelstudio.org.in or call us at +91 823 833 2844. Our support hours are Monday to Friday, 9 AM to 6 PM IST.
If you encounter any technical issues, please send a detailed message about the problem to support@thepixelstudio.org.in. We’ll work to resolve the issue as quickly as possible.
If you couldn’t find the answer to your question in our Help Center, don’t worry. Our support team is here to help! You can contact us directly using the information below: